It is a Christmas present for our grand daughter so it has not been assembled yet
As far as service and delivery we have no complaints at all. It was delivered to our sons home within a week of us placing the order which was most impressive
I needed a replacement part that was not in the catalog. They were polite and professional and assisted in locating the part for me to purchase.
Remote stopped working after 1 week
$160 to replace a front axle!!! $60 for 1 tire!!!
The car itself looks awesome but the customer support is non existent. Also, I got the 2 seater 24v battery (supposedly). Battery started going bad so I decided to replace it, only to find that it actually had a 12v battery. So I don't know where the error was but this is advertised and sold as 24v but my car had a 12v battery. That's pretty disappointing, and if you try to each out to the company you're out of luck.
I would stay away from Freddo and look elsewhere, plenty of great looking electric cars out there with better/bigger motors and battery for even less