Discover genuine customer reviews and testimonials about DTI Direct. See how our services have made a difference and why clients trust us for their needs.
Based on 3124 reviews
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(1895)
39%
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Amazing service

Very customer service!

Excellent Ride and Performance!

I bought the 36V Freddo E-Chopper for my son, and he absolutely loves it! The leather seat is super comfortable, and the brushless motor provides a smooth, fast ride. The rubber air wheels and rear disc brakes make it safe and reliable. Highly recommend!

24v corvette

Get car. We'll built. Just a little slow for a 24v

WORST COMPANY buyer beware

So unbelievably mad and frustrated. They sold us this expensive quad missing parts, it took over a month to come in the first place, then when we asked for the missing parts they sent the wrong ones.. plus they were very hard to get ahold of. Now second time getting parts and they only sent one correct part. The quad is still completely useless without the steering rod…

Great Car! Minor Issues

I love this car. I bought this for my niece and she absolutely adores it. She loves taking it out and driving it about the neighborhood. We always get compliments for the car from the neighbors, and she's managed to make some friends by offering rides.

The car drives well enough. The 2WD/4WD options allow for a more gentler and slower driving experience on 2WD mode, while she can go full speed in safe areas on 4WD mode. The car is a champ on hills and we've had no issues.

I'm docking one star because of the difficulty in setting this car up and the lack of instructions provided in the manual. First of all, the manual is sparsely detailed and doesn't provide much information besides visuals which are not always very clear. More details would definitely have helped. The steering wheel installation is very tricky, and some warnings about the delicate nature of the electric connector for the car horn would have been much appreciated. I twisted the wheel a bit to try and get it into place and in doing so severed the car horn connector (and yes, I'm buying a replacement steering wheel haha). Also, some of the bolts and screws are not so easily connected. I had a hard time with the screw for the steering wheel, and some of the screws on the wheels where very diffcult to tighten.

But besides those issues, every else is great. The niece loves the car and that's all I can ask for.

E
Route Package Protection
Edd Higbee for Reese McKendrick
Order Delivered Incomplete

While very excited to receive the car, finding it came minus the hardware to finish assembly was equivalent to heavy rain on a picnic. No joy for my 4-year old granddaughter nor the rest of the family.

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24V 4x4 Lamborghini Veneno 2 Seater Ride on Car
Edd Higbee for Reese McKendrick
Joy Delayed

Received the vehicle last week minus the hardware to complete the assembly. So a 4-year-old granddaughter must wait to enjoy the car until you get around to sending the missing items.

Great experience and customer service!

Great experience and customer service!

JEEP

I bought the jeep and when I got it I was very impressed with the quality and how it drove. The remote works well for my youngest grandkid.

6 wheeler Freddo tractor trailer

This was a big hit with our five and three-year old grandsons. It was not easy putting together, especially with poorly written instructions from China. But with much prayer, my husband found fixes and overcame difficulties. The boys drove all around the neighborhood for at least an hour and a half and the battery never ran out. This was pricey but well worth the fun and thrills the boys experienced. Thank you DTI for your support. We have wonderful videos and photos.

DO NOT WASTE YIUR MONEY!!!

Purchased for my 2 yr old grandson for Christmas. By February 1st it stopped working. He had only ridden it maybe 10 times. After paying 500.00 for him a present they want us to pay an additional 70.00 for the part!!! This ride on was supposed to have a 3 month warranty yet they want us to pay for the part. PLEASE DO NOT BUY YOUR CHILD A VERY EXPENSIVE GIFT THAT WILL END UP BREAKING THEIR HEART.

Awesome Fire truck!! Grandson loves it especially fire extinguisher

An amazing product!

My granddaughter loves it !!!!!!

Awesome product!!!!!!!!

My grandbabys first birthday!!! She’s a nutjob like grandpa she loves it!!!!!!

g
12V Freddo Dump Truck 1 Seater Ride on for Kids
gary McGee
Great service

Good experience

ShipInsure Package Protection

r
ShipInsure Package Protection
raymond a.r.
repair parts corvette 24 v

quick reply ,very helpfull and quick delivery of needed part . thank you

Disgusted

I am disgusted with the service and the battery the bike stop working shortly after buying took for ever to get in contact with some one only for me to have to pay for a new battery soon replacing the battery i discovered the first battery is swollen could have jus as well exploded while my child was on the bike can you say law suit

Quality

We've had this unit for a little over a year and overall, it's been a good purchase. That being said, we've had to replace multiple electronic components, ignition box, and most recently had to re-weld the frame after the front corner snapped at a stress point. Our kids are all under the age of 12 and this vehicle is driven exclusively on a paved walking path.
Our kids love this vehicle and with proper maintenance, we are hoping to get a few more years out of it.

Love the bike ! ! But ordering and receiving the item was not ! ! I placed my order on March 1 for product being available in April . Didn't get any updaye on my order. So emailed them. Learned the item was coming in May . I waited. Never heard anything . So on June 10 I call them , and they have to look and see what I ordered and they said I would receive an email. Well here my order was just sitting in the warehouse and was not shipped when it came in. Wasn't shipped till June 10 and I received it on June 15 . My 2 yr old grandson loves the bike ! ! Has a real working " head light" and the sound of motorcycle starting. Grandson rides it all over the house and in the yard at this time. Like I said bike is great , but sealing with DTI, not sure if I will order from them again due to leaving me in the dark for so long .

3 Year Product Repair under $250.00 (Accidental, Prepaid Shipping)

Purchased this for my grandson to add to his collection I’ve started . Put it together yesterday and so far extremely happy . Can’t wait for him to see it . Went together nice and easy and looks exactly as the picture . Looking forward to my next purchase!!

powerful little machine

Bought for a 5 year old and he loves it. Lots of power and easy to drive.

Better then expected !

Quick shipping as always . This is our 5th one we have purchased and it’s a toss up if it’s officially my favourite one versus the tractor . Nice solid construction , lights and sound and little CB works too . Would for sure recommend purchasing the fire truck . I have still two more minimum future orders that I will be gladly purchasing from only here .

Exceptional service.

I ordered my son a bike last year. This year I ordered a new battery. They sent the wrong battery and it broke my son’s bike. They sent the correct battery and it didn’t work we called them up and without hesitation they sent us a new bike without any argument. It’s a great company and an excellent staff the guy I spoke with was amazing and has great customer service. I never write reviews but I am so amazed on how accommodating they were.