Discover genuine customer reviews and testimonials about DTI Direct. See how our services have made a difference and why clients trust us for their needs.
Based on 3138 reviews
61%
(1901)
39%
(1209)
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(10)
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(2)
1%
(16)

Freddo tire

canam x3

very satisfied with the quality. it is perfect! the product went above and beyond what we expected

24V 4x4 Chevrolet Silverado

It is a Christmas present for our grand daughter so it has not been assembled yet
As far as service and delivery we have no complaints at all. It was delivered to our sons home within a week of us placing the order which was most impressive

Great car but doesn’t turn

I bought it for my son and it worked perfect for a little while but then it stopped turning left or right with the remote control completely. Turning the steering wheel to the left gives a little resistance but if I try turning to the right, I have to force it. I bought a new remote control, new steering motor, new wheel motor, new steering wheel and I still have the same issue. It’s very disappointing that my son loves it but can barely enjoy it.

Great Service

I needed a replacement part that was not in the catalog. They were polite and professional and assisted in locating the part for me to purchase.

Customer service is horrible and still trying to get parts for our buggy

Remote stopped working after 1 week

Remote stopped working after 1 week

To expensive

$160 to replace a front axle!!! $60 for 1 tire!!!

Great looking car but this company is terrible

The car itself looks awesome but the customer support is non existent. Also, I got the 2 seater 24v battery (supposedly). Battery started going bad so I decided to replace it, only to find that it actually had a 12v battery. So I don't know where the error was but this is advertised and sold as 24v but my car had a 12v battery. That's pretty disappointing, and if you try to each out to the company you're out of luck.
I would stay away from Freddo and look elsewhere, plenty of great looking electric cars out there with better/bigger motors and battery for even less

its on amazon for 279

its on amazon for 279

Bought for my son about 8 months ago he maybe has ridden it 8 times

Garage kept whole time it's really sad we have tried to contact the makers every number we could find we have sent emails and everything we have received no response since that kind of money doesn't just come easily he won't be getting another one cause could you imagine it doing the same thing in less than a year conked out no reason just wouldn't turn on one day.

Amazing service

Very customer service!

Excellent Ride and Performance!

I bought the 36V Freddo E-Chopper for my son, and he absolutely loves it! The leather seat is super comfortable, and the brushless motor provides a smooth, fast ride. The rubber air wheels and rear disc brakes make it safe and reliable. Highly recommend!

24v corvette

Get car. We'll built. Just a little slow for a 24v

WORST COMPANY buyer beware

So unbelievably mad and frustrated. They sold us this expensive quad missing parts, it took over a month to come in the first place, then when we asked for the missing parts they sent the wrong ones.. plus they were very hard to get ahold of. Now second time getting parts and they only sent one correct part. The quad is still completely useless without the steering rod…

Great Car! Minor Issues

I love this car. I bought this for my niece and she absolutely adores it. She loves taking it out and driving it about the neighborhood. We always get compliments for the car from the neighbors, and she's managed to make some friends by offering rides.

The car drives well enough. The 2WD/4WD options allow for a more gentler and slower driving experience on 2WD mode, while she can go full speed in safe areas on 4WD mode. The car is a champ on hills and we've had no issues.

I'm docking one star because of the difficulty in setting this car up and the lack of instructions provided in the manual. First of all, the manual is sparsely detailed and doesn't provide much information besides visuals which are not always very clear. More details would definitely have helped. The steering wheel installation is very tricky, and some warnings about the delicate nature of the electric connector for the car horn would have been much appreciated. I twisted the wheel a bit to try and get it into place and in doing so severed the car horn connector (and yes, I'm buying a replacement steering wheel haha). Also, some of the bolts and screws are not so easily connected. I had a hard time with the screw for the steering wheel, and some of the screws on the wheels where very diffcult to tighten.

But besides those issues, every else is great. The niece loves the car and that's all I can ask for.

E
Route Package Protection
Edd Higbee for Reese McKendrick
Order Delivered Incomplete

While very excited to receive the car, finding it came minus the hardware to finish assembly was equivalent to heavy rain on a picnic. No joy for my 4-year old granddaughter nor the rest of the family.

E
24V 4x4 Lamborghini Veneno 2 Seater Ride on Car
Edd Higbee for Reese McKendrick
Joy Delayed

Received the vehicle last week minus the hardware to complete the assembly. So a 4-year-old granddaughter must wait to enjoy the car until you get around to sending the missing items.

Great experience and customer service!

Great experience and customer service!

JEEP

I bought the jeep and when I got it I was very impressed with the quality and how it drove. The remote works well for my youngest grandkid.

6 wheeler Freddo tractor trailer

This was a big hit with our five and three-year old grandsons. It was not easy putting together, especially with poorly written instructions from China. But with much prayer, my husband found fixes and overcame difficulties. The boys drove all around the neighborhood for at least an hour and a half and the battery never ran out. This was pricey but well worth the fun and thrills the boys experienced. Thank you DTI for your support. We have wonderful videos and photos.

DO NOT WASTE YIUR MONEY!!!

Purchased for my 2 yr old grandson for Christmas. By February 1st it stopped working. He had only ridden it maybe 10 times. After paying 500.00 for him a present they want us to pay an additional 70.00 for the part!!! This ride on was supposed to have a 3 month warranty yet they want us to pay for the part. PLEASE DO NOT BUY YOUR CHILD A VERY EXPENSIVE GIFT THAT WILL END UP BREAKING THEIR HEART.

Awesome Fire truck!! Grandson loves it especially fire extinguisher